Refund and Returns Policy
Last updated April 15, 2024
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return
it to us for a full refund only. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels
attached.
RETURN PROCESS
To return an item, please email customer service at
to obtain a Return Merchandise Authorisation (RMA) number. After receiving a RMA number, place the
item securely in its original packaging, and mail your return to the following address:
Avogenz
Attn: Returns
RMA#
Open Sea International Near Shiv Chowk, Sherpur Khurd, Ludhiana-141010, Punjab, INDIA.
Ludhiana, Punjab 141010
Return shipping charges will be paid or reimbursed by us.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least thirty (30) days from the receipt of your item to
process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email
when your return has been processed.
EXCEPTIONS
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
QUESTIONS
If you have any questions concerning our return policy, please contact us at: info@openseainternational.com